Bilingual Hotline Response, Crisis Support & Victim Advocacy

  1. Program Provider
  2. Full Description


Program Summary:

Hotlines serve as an essential resource for victims and bystanders of violence. Nearly 99% of all crisis hotline callers accessed at least one emergency support service, including counseling, sheltering and victim advocacy. Newhouse is an 88-bed emergency shelter facility offering safe housing and critical supportive services to domestic violence victims and their children. Within the heart of the shelter is the Hotline room, staff by trained and experienced Hotline Advocates, who responded to over 12,000 calls in 2020. The Hotline serves as a critical means to access services and began the journey from victim to survivor free from violence.

The COMBAT Mid-Year grant will provide vital funding to support client-centered, trauma-informed and culturally-sensitive emergency services for domestic violence victims in the community. Funds will support enhancing the local 24/7 Domestic Violence Hotline; hiring experienced Hotline Advocates to provide immediate crisis intervention, lethality assessment and trauma counseling for both Hotline callers and victims who arrive at the shelter; and establish new bilingual in-person therapy and advocacy services.

Program Address: 

P.O. Box 240019 ● Kansas City, MO 64124

816-474-6446 ●


    These are the agencies that have a COMBAT-funded program with a domestic violence emphasis or component.

    Amethys Place
    » Prevention Programs

    Centers for Conflict Resolution
    » Reducing Compound Trauma In Hot Spots

    Child Protection Center, Inc.
    » Child Protection Center

    Community Services League
    » Independence STRIVIN' Initiative
    » Using Physical Exercise To Treat Trauma

    Healing House
    » Melissa's Program

    Hope House, Inc.
    » Hope House Co-Responding Advocacy Program
    » Hope House's Targeted Domestic Violence Program

    Housing Services of Kansas City
    » Trauma First Aid

    Mattie Rhodes Center
    » Violence Intervention & Prevention

    Metropolitan Organization To Counter Sexual Assault
    » Services & Education To Address Sexual Violence In Jackson County

    » Bilingual Hotline Response, Crisis Support & Victim Advocacy
    Reconciliation Services
    » REVEAL Social & Mental Health Services

    Rose Brooks Center
    » The Bridge Program
    » Project SAFE

    Synery Services, Inc.
    » Jackson County BIP & Peaceful Pah Diversion Program

    Youth Guidance
    » Becoming A Man (BAM) & Working On Womanhood (WOW)